Cold-climate heat pumps · Merrimack Valley & southern NH

Every room warm. Even the ones the radiators never reached.

We design and install cold-climate heat pumps and ductless mini-splits for older New England houses. Every system is sized room by room from measurements taken in your house, not from the square footage on a listing.

  • Room-by-room load calculation
  • Mass Save rebate guidance
  • English & Español
Sized at 5°F, not 47°F One 3-inch opening per head

Illustrative figures for a sample house, not a quote.

How it works

What a cold-climate heat pump actually does

A heat pump moves heat rather than burning fuel to make it. In winter the outdoor unit draws heat out of the outside air, compresses the refrigerant to raise its temperature, and carries that heat indoors through two small copper lines. There is usable heat in air well below freezing, and cold-climate models keep running below 0°F, at reduced output.

In a 1920s house in Lowell or Haverhill, with plaster walls and no ductwork, those lines run to wall-mounted heads in the rooms that need them. Each head needs one three-inch opening through an exterior wall, and the lines drop down the outside of the house under a painted cover. Every head has its own controls, so the north bedroom and the sunroom stop working against each other. Many owners keep the existing boiler for the coldest week of the year, and we will tell you plainly whether yours should stay. In summer the same system runs in reverse and cools the house, without window units.

Section drawing of a two-storey house with three wall-mounted indoor heads, a covered line set down the outside wall, and an outdoor unit on a raised stand. 1 2 3 4 5
Section through a two-storey house.
  1. Indoor head, one per zone
  2. Line set in a painted cover
  3. Outdoor unit on a raised stand
  4. Condensate to grade, below snow line
  5. Existing radiator, kept as backup

What we check before we recommend any equipment

Room-by-room load calculation

A Manual J heat loss for each room at your town’s design temperature, accounting for walls, windows, orientation and air leakage. A stair hall and a bedroom over the garage lose heat at very different rates.

Refrigerant line routing

The shortest clean path from each head to the outdoor unit, within the manufacturer’s limits on length and rise, with covers that follow corner boards and trim.

Condensate handling

Heads remove water when cooling, and outdoor units shed meltwater during defrost. Gravity drains where the house allows, a quiet pump where it does not, and discharge kept off paths that freeze.

Electrical panel capacity

Each outdoor unit needs its own circuit. We check service size and breaker space at the assessment, so a panel upgrade is part of the plan, not a surprise on installation day.

Sound

Indoor heads on low are typically rated in the low 20s to low 30s dB(A); outdoor units commonly in the 40s and 50s. The quote lists each unit’s published rating, and we place outdoor equipment away from bedroom windows.

Zoning

How rooms are grouped onto heads and outdoor units, and which get their own. A small low-load head often beats an oversized one that short-cycles through spring and fall.

Built for New England winters

The numbers that matter in an old house

5°FThe outdoor temperature we size every system to, close to the winter design temperature for most towns we serve.
−13°FMany cold-climate models are rated to keep heating this low, at reduced output.
3″One opening through the wall per indoor head. No ductwork, no torn-out plaster.
~20 dBWhere the quietest indoor heads are rated on their lowest setting.

General figures for current cold-climate equipment; the quote lists the exact ratings for the models proposed for your house.

Mass Save & NHSaves

Rebates that cut the cost, if the paperwork is right

Mass Save pays rebates on qualified heat pump installations and offers a 0% loan for much of the balance. NHSaves runs a comparable program in New Hampshire. We confirm the current figures for your address before we quote.

Whole-home heat pump

Heat pumps as the heating system for the entire house, sized to the full load, installed by a participating contractor.

Partial-home heat pump

Heat pumps for part of the house, with the boiler or furnace kept as backup under integrated controls.

0% HEAT Loan

Financing for the balance after rebates. It has to be approved before any work begins.

How the work goes

Four steps, each finished before the next

  1. Assessment

    We measure every room, check insulation in the attic and basement, open the electrical panel, and walk the outside to find a spot for the outdoor unit clear of roof drip and drifting snow.

  2. Sizing and quote

    A room-by-room heat loss calculation, then a written quote naming every unit’s make and model, its capacity at 5°F, its sound rating, and where each line set runs.

  3. Installation

    Outdoor units above snow depth, lines in painted covers, every circuit pressure-tested with nitrogen and evacuated before charging. The house left clean each day.

  4. Follow-up

    We set up the controls with you, then return after the first real cold stretch to check pressures and confirm every room holds its temperature.

Service area

Merrimack Valley and southern New Hampshire

Massachusetts 20 towns

  • Amesbury
  • Andover
  • Billerica
  • Boxford
  • Chelmsford
  • Dracut
  • Georgetown
  • Groveland
  • Haverhill
  • Lawrence
  • Lowell
  • Merrimac
  • Methuen
  • Newbury
  • Newburyport
  • North Andover
  • Tewksbury
  • Tyngsborough
  • West Newbury
  • Westford

New Hampshire 10 towns

  • Atkinson
  • Derry
  • Hampstead
  • Hudson
  • Londonderry
  • Nashua
  • Pelham
  • Plaistow
  • Salem
  • Windham

Nearby but not listed? Ask.

Check your town
Questions

What people ask before the assessment

Anything else, call. We would rather answer it on the phone than have you guess.

See all 25 questions
Do I have to get rid of my boiler?

No. Many owners keep it as backup, wired to integrated controls so the heat pumps run first. Mass Save requires those controls for the partial-home rebate. We will tell you plainly whether heat pumps can carry the whole house on their own.

Will it keep up when it is below zero?

Cold-climate models keep heating below 0°F at reduced output. We size each room to the equipment’s published capacity at 5°F, and plan for the handful of colder hours a year, with backup where the numbers call for it.

How loud is it?

Indoor heads on low are typically rated in the low 20s to low 30s dB(A), outdoor units in the 40s and 50s. Your quote lists the published rating for every unit we propose.

How long does installation take?

It depends on the number of indoor units and how the lines have to run. The quote gives you the schedule in days before you sign.

¿Hablan español?

Sí. Puede leer todo el sitio en español, y atendemos la evaluación en español si lo prefiere.

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See what your house actually needs.

Tell us a little about the house and which rooms give you trouble. We will call back to arrange a time.

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